Helpline en Español


Help the Spanish-speaking community in the state of Iowa with the goal of providing information, resources and support for the Iowa community.

Complete community internship working as a Spanish-speaking helpline assistant with Sonia Reyes at the Iowa Department of Human Rights (IDHR). This counts towards USLS minor. Internship requirement of 130 hours for 3 credits in one semester.

Click here for official posting information.

Main responsibilities:
  • Answer the line in Spanish, do an intake, provide information or assign the caller to a case manager
  • Do research and connect assigned callers with the resources, services and advocacy needed
  • Call service providers to ensure that there is no language barrier for the caller when making a referral
  • Develop easier processes for callers 
  • Create and implement an outreach plan for La Línea.

For more information, contact Dr. Lucía Suárez at

To register, contact Flor Romero-Slowing ( or Alissa Whitmore (